3rd email to Whale Cottage, 8 February 2009
From: Gustaf
Sent: Sunday, February 08, 2009 2:50 PM
Subject: FW: URGENT - 3rd and final reminder
Hello,
It has been another week and half since I sent my reminder email. Trust me I really want to believe that what we experienced was an exception. I want to believe that you will provide the basic customer service and answer to a complaint letter. That said, unless I hear back from you until end of this week ie latest February 14th I see no other way than to take further steps. I will be forced to publish my full story on all available travel review sites, and where possible also upload pictures and video of the whale cottage experience. I would hate to see other travelers suffer the same fate as we did.
Regards
Gustaf
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